Internet/APN setting

Internet/APN setting

Multi-device users, especially those who often travel abroad should learn a bit of how to set up APN as it is very useful when you have internet connection problems. APN or Access Point Name is the network your mobile phone or wireless communication device uses for internet access. As each mobile network operator has differnet access points, APN setting on users' devices are mandatory in order that the devices know to which network operator it should connect.

Some mobile phones and wireless communication devices can connect to internet automatically without APN setting after inserting SIM cards in while others cannot and need to configure APN setting. However, it depends on SIM cards.

All customers purchasing SIM cards from instaSIM will get user guides which provide complete information about SIM cards and APN setting. If you have any questions, please contact us.

How to set APN

1. For iOS (iPhone and iPad) 

    For English menu: Go to Settings > Cellular > Cellular Data Network

    For Thai menu: Go to การตั้งค่า > เซลลูลาร์ > เครือข่ายข้อมูลเซลลูลาร์

2. For Android

    For English menu: Go to Settings > Wireless & Network or More  > Mobile Networks > Access Point Names > Add New APN (Click on ⋮ or +) 

    For Thai menu: Go to การตั้งค่า > การเชื่อมต่อไร้สายและเครือข่าย หรือ เพิ่มเติม > เครือข่ายมือถือ > ชื่อแอคเซสพอยท์ > APN ใหม่ (กดที่่สัญลักษณ์⋮หรือ +) 

    After you finish the setting, click on ⋮ or "Menu" button and then click "save"

3. Windows Mobile  

   For English and Thai menu: Go to Settings > Cellular > Add APN 

      After you finish the setting, click "Done"